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Services

Strategic Innovation for B2B Evolution

Dedicated to delivering exceptional Salesforce services tailored to your unique needs, our team is backed by extensive experience.

We are proud partner of Salesforce for Consulting and Managed Services.




Digital Transformation

Empower your organization with our Digital Transformation services, fostering a constituent-centric approach. Prioritize stakeholder respect and implement essential frameworks for seamless collaboration and enterprise-level decision-making.

VALUE: Business Analysis & Reporting

DRIVE: Productive Gains

PERSONALIZE: Customer Experience

KNOWLEDGE: Training & Change Management

ENDURANCE: Ongoing Maintenance & Modernization




Salesorce Strategic Solutions

Our Strategic Solutions are aimed to provide support for your enterprise needs. We will work with you to understand your needs, prepare roadmap and guidance on implementing Salesforce solutions

Detailed roadmap

Enterprise wide architecture suggestions

Thorough systems analysis

Integrations Analysis

Cost & Resource analysis




Salesforce App Development

Experience tailored solutions for your organization's needs with our Salesforce Custom Application Development services, ensuring the best and optimal results.


Our Methodology & Approach

We utilize a predictive agile implementation methodology to deliver the projects. This process blends the best of Iterative and Predictive approaches with specific checkpoints to ensure ongoing alignment with requirements.

Plan

  • Current State Analysis
  • Current State Analysis
  • Requirements Definition
  • User Stories
  • Solution Approach Deliverables
  • Architecture & Config
  • Scope Checkpoint

Build (CI/CD)

  • Release & Sprint Planning
  • Iterative Development
  • Tasks on User Stories
  • Sprint Demos
  • Quality Assurance
  • Systems Integration Testing
  • Acceptance Test Cases
  • User Acceptance Testing
  • Solution Acceptance

Manage

  • User Adoption Training
  • Production Deployment
  • Post-Prod Support
  • Change Management
  • On-going Maintenance & Support



Salesforce Implementation

Our implementation service involves collaboration with the customer's key stakeholders to comprehend the environment, construct, configure, and deploy Salesforce to meet the optimal requirements.


Our Implementation Process

We adhere to a meticulous process during Salesforce implementation, aiming to prevent pitfalls, address adoption challenges, and ensure an excellent user experience.

Agility

By selecting our services, you gain access to a dedicated team primed to commence your Salesforce implementation at the earliest opportunity.

Expertise

With our proficiency in Salesforce implementations, we'll steer you toward the optimal solution for your requirements. We also take on the responsibility of staying abreast of the latest Salesforce releases, ensuring you're always up-to-date.

Approach

We adhere to the optimal approach throughout the entire Salesforce implementation process, ensuring excellence from start to finish.

Training

We emphasize user training, comprehensive documentation, and system administrator training to empower our clients in managing and expanding their system long after the project's completion.




Integration & Migration

Our integration and migration services involve collaborating with key stakeholders across various work streams to identify dependencies, intricacies, and challenges for effective resolution.

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Stakeholder Engagement

Identify and engage the key stakeholders from different work streams, conduct detailed discussions and document requirements.

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Integration Analysis

Identify the systems for integration and document detailed requirements which includes business rules etc.

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Data Migration Analysis

Identify the legacy systems as well as any other systems for the data migration requirements.


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Business Processes

Create detailed business processes for integrations and migrations along with flow diagrams, dependencies etc.




Managed Services & Support

Our Salesforce managed services encompass a comprehensive range of activities designed to ensure optimal performance of the Salesforce, proactively prevent system issues, and implement necessary changes or enhancements to existing applications, flexible resource engagement etc.

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Salesforce Optimization

Our team can assist you in seamlessly integrating new features with existing ones to harmonize your business processes.

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Continuous Improvements

We can handle backlog refinement, streamline business processes, and ensure continuous delivery, enhancing transparency for your leadership and beyond.

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Technical Professionals

As needed basis with flexible engagement model, utilize our team of Salesforce experts and professionals to help your internal admins and developers.

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Development Operations

We will help your organization to put together a highly matured DevOps model to ensure the smooth transition during various stages.

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Center of Excellence

Our team can assist in developing a Center of Excellence (COE) to ensure your organization stays on course, achieves its objectives, and measures performance through valuable KPIs.

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Documentation Support

We will ensure thorough documentation of integrations, validation, MDM, and storage reviews, along with implementing appropriate backup policies.




Salesforce Expertise

We bring years of experience to guide you from beginning to the end of successful design, build and implement below Salesforce Products for your end-to-end business process.

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Sales Cloud

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Service Cloud

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Education Cloud

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Health Cloud

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Marketing Cloud

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Experience Cloud